In today's rapid
changing world we require new working models for organizations:
- Make organizations flatter & remove structures
aligned vertically. In today's world we need to provide responsibilities
to people and track based on performance rather than be dependent on
person's position in company.
- Remove Horizontals and Verticals rather deal as
projects / accounts. Once we break up the horizontals and verticals we
bring in lot of leverage to utilize resources at required places rather
than depend on resources to be available.
- Redesign work places from cube based places to life
style related places. Facebook & google are already doing it. If a
resource is more effective in a Garden or at home let him or her work that
way, we require performance not regulatory rules.
- Let people choose their financial plans, for example
certain employee might require more salary in a particular financial year
rather than later, so why not put him in a higher salary grade and
reduce it when he thinks he can manage with less pay.
- Designations require serious revamp. We are building to
many managers and leads in companies when sufficient work is not there. We
need to look at market and see which kind of work is in demand. HR
syllabuses in MBA colleges also need to be revamped to bring in this kind
of revolutionary change.
- Award employees based on performance and ideas. For
example a crucial employee in manufacturing industry should be awarded
given good incentive so that he feels empowered more to improve companies’
performance further.
- Provide service to retail customers as we provide to
enterprises. Customer service can’t be limited based on his ability to
spend.
- Allow people to test products before they buy, just
displaying in glassed and brightly lighted doors does not provide all
required confidence and also testing avoids bad experience to customer
after he or she has bought the product.
This post shares some of
my thoughts I have in building modern organizations and moving away from stereo
type organizations.